Data Protection Policy

Bat bd Privacy Policy — Our Commitment to Protecting Your Information

This privacy policy transparently explains how your personal information is collected, used, and kept secure on the bat bd platform. We believe your data belongs to you.

Last Updated: January 2026

How We Protect Your Privacy

Every piece of information you share with bat bd is stored with the highest level of security. The cards below outline the key points in a clear and simple way.

SSL Encryption Protection

All your data on the bat bd platform is protected with 256-bit SSL encryption. From login to payment — every transaction passes through an encrypted tunnel.

Never Sold to Third Parties

Your personal information is never sold to third parties. Only limited data is shared with partners strictly for legal compliance or service delivery.

Minimal Data Collection Policy

Bat bd only collects information that is genuinely necessary to provide its services. It is our policy not to collect data beyond what is required.

You're in Control

You can view, correct, or request deletion of your data at any time. Opting out of marketing communications is equally straightforward.

Secure Data Storage

Your data is stored on internationally certified secure servers, with regular security audits and penetration testing carried out.

Immediate Breach Notification

In the event of a data security breach, bat bd will promptly notify all affected users within the legally required timeframe.

1 Introduction & Applicability

This Privacy Policy applies to the bat bd platform (https://batbd.ws) and all associated services. By using the bat bd website or mobile app, you are considered to have agreed to this Privacy Policy.

Bat bd is a Curacao eGaming licensed online gaming platform. We treat the privacy of our users' personal information as our highest priority. This policy has been developed in compliance with international data protection standards and applicable laws.

Registering on the bat bd platform, playing games, making deposits, or using any of our services means you have fully read and accepted this Privacy Policy. If you do not agree, please refrain from using bat bd.

bat bd will never ask for your password, full card number, or PIN via email or phone. If you receive such a request, it may be fraudulent — please stay vigilant.

2 What Information We Collect

The following types of information are collected on the bat bd platform to deliver our services and meet legal obligations:

Personal Identification Information

  • Full name & date of birth
  • National ID or Passport Number
  • Residential address
  • Email address & mobile number
  • Photo ID document (for KYC verification)

Financial Information

  • Payment method details (bKash/Nagad/Rocket number)
  • Transaction history & amounts
  • Deposit & withdrawal records

Device & Technical Information

  • IP Address & Geographic Location
  • Browser Type & Operating System
  • Device ID & session data
  • Time Spent on Site & Pages Visited

Gaming Activity Data

  • Bet History & Gaming Patterns
  • Win/loss records
  • Bonus & Promotion Usage History
bat bd only collects information that is genuinely needed to provide its services and meet legal requirements. No unnecessary data is requested.

3 How Your Information Is Used

Bat bd uses the data it collects for specific purposes. The table below clearly sets out which information is used and why:

Data Type Purpose of Use Legal Basis
Identity Information Account verification & KYC completion Legal Obligation
Financial Information Processing deposits & withdrawals Contract Fulfillment
Contact Information Sending customer support and security notifications Legitimate Interest
Gaming Data Responsible Gaming Monitoring Legal Obligation
Device Information Fraud Prevention & Security Legitimate Interest
Contact Information Sending promotional offers (with consent) Your Consent

Bat bd will not use your information beyond the purposes stated above. No promotional messages will be sent for marketing communications without your explicit consent.

4 Cookies & Tracking Technologies

Bat bd uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your experience.

Types of Cookies We Use

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand and improve site usage (anonymous data).
  • Marketing Cookies: To show you relevant advertisements (subject to your consent).

You can manage cookies through your browser settings at any time. However, disabling essential cookies may cause some bat bd services to not function properly.

5 Data Sharing with Third Parties

Bat bd never sells your data. However, in limited circumstances, certain information may need to be shared with trusted partners:

  • Payment processors: Necessary financial information is shared with payment gateways, including bKash, Nagad, and Rocket, to process deposits and withdrawals.
  • KYC verification services: Documents may be shared with authorized third-party KYC providers for identity verification purposes.
  • Game Provider: Limited session data is shared with game software providers for the operation of Live Casino or slots.
  • Law Enforcement Agencies: Information may be disclosed to authorities where required by a court order or legal obligation.
  • Regulatory Authority: Required information is shared with the Curacao eGaming authority in accordance with licensing obligations.
bat bd only works with partners who uphold the same standards of privacy and security that we do. Data Processing Agreements (DPAs) are in place with all partners.

6 How Long We Retain Your Data

Bat bd retains your data for the following periods:

  • For active accounts, all data is retained for as long as the account remains open.
  • Following account closure, financial and transaction records are retained for a minimum of 5 years in accordance with legal obligations.
  • KYC documents are retained for up to 5 years after account closure.
  • Cookie and session data is generally deleted within 30 days to 1 year.
  • Customer service communications are retained for up to 2 years.

After the specified retention period, data is securely deleted or anonymized.

7 Your Rights

As a bat bd user, you have the following rights, all of which bat bd is committed to upholding:

  • Right to Access: You have the right to know what personal information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
  • Data Portability: You have the right to receive your data in a readable, portable format.
  • Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise these rights, email us at (support@batbd.ws) to submit a request. bat bd is required to respond within 30 days.

8 Child Protection

The bat bd platform is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and proof of age may be requested in cases where eligibility is in doubt.

If we discover that a minor has created an account using false information, that account will be immediately suspended and any collected data will be deleted. If you have concerns, parents and guardians are encouraged to contact us.

9 Security Measures

Bat bd uses industry-standard security technologies and practices to protect your information:

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • Two-Factor Authentication (2FA) support
  • Regular Security Audits & Penetration Testing
  • Restricted access policy — only authorized personnel can access user data
  • Server firewall & intrusion detection system
  • Encrypted Database Storage

That said, no technology is 100% secure. You also play a role — use a strong password, never share your account details with anyone, and avoid using bat bd on public Wi-Fi.

10 Changes to the Privacy Policy

Bat bd may update this privacy policy at any time. For significant changes, a notification will be sent to your registered email and the "Last Updated" date at the top of this page will be revised accordingly.

Continued use of bat bd after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly to stay informed.

11 Contact & Complaints

For any privacy-related questions, concerns, or requests to exercise your rights, please contact us:

  • Email: support@batbd.ws
  • Live Chat: Chat button at the bottom-right corner of the website (available 24/7)
  • Help Center: Visit the Help Center

We typically respond within 72 hours. For urgent security matters, reaching out via live chat will get you the fastest response.

This privacy policy was last updated in January 2026.

Play Safe, Play Confident

Your data is secure with bat bd. Register now and enjoy the best gaming experience in Bangladesh.

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